All systems are operational

Past Incidents

4th April 2025

No incidents reported

3rd April 2025

Clover/Fiserv (3rd Party System) Clover issues at some locations

We are receiving reports of an issue with Clover in at least one region. The device is connecting fine, but not accepting any cards. We have filed this with Clover and are investigating on our side as well.

  • Please follow standard notification procedures if you see further issues.

  • Clover is telling us that the issue is resolved. Please let us know if you are still having issues so we can update our tickets and reports. We'll leave this open pending more information or until we have additional confirmations.

  • We are upgrading this to a major nationwide Clover outage - we are not receiving errors on the WPS end, but stores in multiple regions are reporting that the Clover machines are having trouble taking cards.

  • We are receiving reports from that same region that Clover is failing cards again. We have updated our report and are monitoring.

  • The issue appears to have resolved while we were communicating with the upstream provider and filing the issue. We will continue to monitor and have left the tickets open upstream as well.

  • 2nd April 2025

    No incidents reported

    1st April 2025

    No incidents reported

    31st March 2025

    No incidents reported

    30th March 2025

    No incidents reported

    29th March 2025

    No incidents reported

    28th March 2025

    Clover/Fiserv (3rd Party System) Clover Performance Issues

    We are seeing performance issues with some Clover transactions. We have not received reports of an outage (partial or complete), but we are monitoring.

  • Campuses are reporting resolution, so we are marking the issue as resolved. Please follow your standard reporting and escalation procedures if there are further issues.

  • Clover reports that the issue is resolved. We are not seeing continued performance issues or timeouts issues. If you are seeing issues, please contact WPS support.

  • We are now receiving limited reports of Clover failures in some regions. Clover has acknowledged the issue and is investigating.