Although transactions do seem to be flowing for most schools, we are receiving reports of issues on authorize with some Clover devices.
We were notified by Clover that there was an issue - a "blip" in their words - and it is resolved. We are seeing transactions flowing normally.
29th August 2024
No incidents reported
28th August 2024
No incidents reported
27th August 2024
No incidents reported
26th August 2024
No incidents reported
25th August 2024
No incidents reported
24th August 2024
No incidents reported
23rd August 2024
WPS Cart APIWPS API Issues
WPS is experiencing an issue that is affecting all of our customers. This issue is the top priority at the moment, will let you know when it is resolved.
The system is fully operational and we are processing transactions as normal. There will be an RCA email sent out early next week. We will continue to monitor. If you have any further issues, please follow your normal escalation procedures.
The issue with the WPS AWS Proxy has been identified and a fix has been deployed to that infrastructure. We are seeing recovery across multiple clusters. We are monitoring those systems closely. We will update again within the next 15 minutes.
