All systems are operational

Past Incidents

28th March 2025

Clover/Fiserv (3rd Party System) Clover Performance Issues

We are seeing performance issues with some Clover transactions. We have not received reports of an outage (partial or complete), but we are monitoring.

  • Campuses are reporting resolution, so we are marking the issue as resolved. Please follow your standard reporting and escalation procedures if there are further issues.

  • Clover reports that the issue is resolved. We are not seeing continued performance issues or timeouts issues. If you are seeing issues, please contact WPS support.

  • We are now receiving limited reports of Clover failures in some regions. Clover has acknowledged the issue and is investigating.

  • 27th March 2025

    No incidents reported

    26th March 2025

    No incidents reported

    25th March 2025

    No incidents reported

    24th March 2025

    No incidents reported

    23rd March 2025

    No incidents reported

    22nd March 2025

    No incidents reported

    21st March 2025

    Clover/Fiserv (3rd Party System) Clover transaction issues

    We have reports of issues completing Clover transactions at some schools. We have reported this to Clover. We are also checking WPS systems for any related instabilities.

  • Clover transactions have returned to normal.

  • Although we had been notified by Clover that this was resolved, we are again receiving reports of failures. We have contacted Fiserv and are monitoring.